This project took place in Peru. The client was an elevator maintenance company working on a modernization project. They needed:
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A new traction machine
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A new control cabinet
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Full support to help improve elevator performance
The elevator had two problems:
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The motor was too noisy
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The elevator stopped with a 12mm level gap
Our Solution
We provided a complete modernization package, including:
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A new traction machine to reduce noise and improve operation
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A new control cabinet with the latest technology
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Full technical support during installation and testing
Our Service Process
During the installation, the client asked for help with system setup.
We quickly responded and gave clear instructions on how to fix the stopping issue and reduce motor noise.
The client followed our instructions, tested the elevator, and happily replied:
“Se solucionó 👍👍” — “It’s solved!”
Our Support
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Quick response through live chat
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Step-by-step guidance on parameter tuning
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Reliable equipment delivered on time
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Ongoing support after installation
Result
The elevator now runs more quietly and stops more accurately. The client was happy with both the equipment quality and our technical support. This project is a great example of how our team helps customers upgrade elevators smoothly and confidently.
